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Room Attendant
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Housekeeper
Reports To:
General Manager
About the Position:
Perform
any combination of tasks to maintain hotel, in a clean and orderly manner.
Duties typically include making beds, thorough cleaning of guest rooms, replenishing
linens, restocking items, vacuum rooms and halls, arranging furniture, empty
trash and dust.
Essential Duties and Responsibilities:
To perform
this job successfully, an individual must be able to perform each essential
duty satisfactorily.
- Provide
housekeeping services in guest rooms and around the hotel.
- Assist with
laundry services as requested or needed.
- Clean and maintain
any equipment used and report any needed repairs.
- Respond to
emergencies and report any safety hazards observed in the building to the
supervisor or manager on duty.
- Disinfect
equipment and supplies, using germicides or steam-operated sterilizers.
- Carry linens,
towels, toilet items, and cleaning supplies, using wheeled carts.
- Empty wastebaskets
and transport other trash and waste to disposal areas.
- Clean rooms,
hallways, lobbies, restrooms, corridors, elevators, stairways, and other
work areas so that health standards are met.
- Keep the
housekeeping closet and cart neat, taking inventory and filling cart with
supplies and cleaning solution while making sure cleaning products are
filled and properly labeled.
- Check cleaning
cart inventory and add necessary supplies.
- Review daily board
for assigned rooms and prioritizes rooms, while updating boards throughout
the day.
- Handle and remove
soiled linen, towels, washcloths, and hand towels according to hotel
policies.
- Remove soiled
linen, trash, and personal belongings from cart at day-end.
- Make beds, stock
towels, washcloths, and hand towels according to hotel policies.
- Clean and
disinfect bathroom, kitchenette, and coffee-preparation areas and
disinfect surfaces according to hotel policies.
- Vacuum all carpet
flooring, sweep, and mop all laminate, tile, and vinyl flooring.
- Notify supervisor
of room availability and report any suspicious activity to management.
- Take lost and
found items left by guest to the designated lost and find storage location
for the item to be logged and stored according to hotel policy.
- Attend daily
standups and monthly staff meetings.
- Perform other
related duties as assigned.
- Work varied shifts
and hours to include some evenings, weekends, and holidays.
Position Requirements:
The requirements listed
below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Education:
High
School or equivalent and 0 years’ experience.
Technical Skills:
To perform
this job successfully, an individual should have knowledge of:
·
Customer
Service
- Detail-oriented.
- Ability to keep
information confidential.
- Punctual
- Ability to
communicate in a clear comprehensive manner
Physical
Demands:
The
physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee
is regularly required to:
·
Lift
and/or more up to 35 pounds.
·
Stand
for long periods of time; frequent pulling, pushing, bending, and lifting.
·
Walk;
use hands to finger, handle, or feel; balance; reach with hands and arms; use
feet to operate foot pedal operation.
·
Occasionally
required to stoop, kneel, squat, crouch.
·
Willingness
to work a rotational seven-day work cycle.
Work
Environment:
The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. While
performing the duties of this job,
·
The
employee works during the day, along with nights, weekends, and holidays, to
meet the demands of the employer.
·
Work
near heated machinery such as washers or dryers.
·
Have
some exposure to chemicals.
·
The
noise level in the work environment is medium and tolerable.